Microsoft

Robra supports Microsoft business applications and cloud services from roadmap and solution design through implementation, integration, testing, adoption, stabilization and ongoing improvement. Teams can add focused expertise across Dynamics 365, Power Platform and Azure or assemble a coordinated team around the business process and connected systems.

Microsoft platform team reviewing a connected business workflow and its exceptions

Microsoft business applications share more than a logo.

Dynamics 365, Dataverse, Power Platform, Azure integration and Entra often meet inside the same process. A finance, sales or field-service change can cross environments, connectors, security roles and dual-write maps before it reaches the user. Rapid low-code delivery can also create an estate no one knows how to release or support.

Robra scopes the business process across Dynamics, Power Platform and Azure, then brings the functional, technical, integration, data, testing and adoption expertise it needs. Environment strategy and operational ownership are built alongside the solution, not deferred until launch.

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Lifecycle coverage

Flexible expertise at every stage.

Assess

Review process fit, application estate, data, integrations, environment strategy, security, licensing and delivery capacity.

Implement

Support Dynamics configuration, Power Platform development, Azure services, migration and organizational adoption.

Integrate

Connect Microsoft and third-party systems through Logic Apps, API Management, Functions, connectors and Dataverse.

Test

Build functional, integration, regression and user acceptance coverage across applications, flows and interfaces.

Deploy

Plan solution deployment, data loads, environment promotion, communications and production support.

Stabilize

Resolve failed flows, integration errors, access issues, data defects and operational backlog after launch.

Optimize

Improve automation, application design, reporting, adoption and environment governance.

Support

Provide named functional, technical and platform support for releases, enhancements and administration.

The Microsoft decisions that keep a connected estate supportable.

The platform is broad enough to solve the same problem several ways. The difficult part is choosing a pattern the organization can govern and operate.

Dynamics and Dataverse boundaries

Finance and operations apps, customer-engagement apps and custom Dataverse solutions may share customers, products, projects and activities. The team must define where each record is mastered before integration begins.

Dual-write and transaction recovery

Near-real-time synchronization can expose mapping, legal-entity, sequencing and business-validation conflicts. Operations need visible errors, correction ownership and reconciliation between both sides.

Power Platform at enterprise scale

Environment strategy, DLP policies, connectors, solution ownership and deployment pipelines let makers move quickly without leaving critical apps and flows trapped in personal ownership.

Azure integration choices

Logic Apps, API Management, Service Bus, Event Grid, Functions and Data Factory serve different patterns. Reliability depends on choosing the right synchronous, queued or event-driven design and monitoring the full transaction.

Support areas

Where teams may need additional support.

Microsoft coverage

Dynamics, Power Platform and Azure services in scope.

Dynamics 365 Finance
Supply Chain Management
Sales
Customer Service
Field Service
Project Operations
Commerce
Business Central
Power Apps
Power Automate
Power Pages
Copilot Studio
Dataverse
Azure Integration Services
Entra and Security
Environment and Release Management
Working in another Microsoft cloud service, industry solution or connected application? Tell us how the process crosses the estate.

Built around your team

Choose the support shape that fits the work.

Start with one named specialist, a coordinated project team, flexible ongoing support or a shared managed service. Robra adapts the team as priorities change and keeps context with the people doing the work.

Embedded specialists

One or more named specialists join your team. You set the day-to-day priorities, and Robra keeps the support aligned as the work changes.

Project team or full PMO

A coordinated team covers selected workstreams or the full program alongside your sponsors and internal leads.

Flexible ongoing support

Keep a consistent core team available for releases, enhancements, support issues and short bursts of functional or technical help.

Shared managed service

Robra coordinates the service with your team. Priorities, coverage and ways of working are built around your environment and adjusted as needs change.

FAQ

Microsoft expertise across applications, automation and cloud services.

Can Robra support Dynamics 365 and Power Platform as one program?

Yes. We can coordinate finance, supply chain, sales, service, Dataverse, Power Apps, Power Automate and Azure integration work around the same end-to-end process and release plan.

Can Robra help govern Power Platform without shutting down business-led development?

Yes. The goal is clear environments, ownership, data policies, reusable components, deployment paths and support tiers. Governance should make safe delivery easier, not force every app through one queue.

Can Robra add targeted Dynamics or Azure expertise to our existing team?

Yes. Add one named specialist or a coordinated group across functional configuration, X++, Dataverse, integration, testing, security and change. Your team can retain day-to-day direction.

Can support continue after implementation?

Yes. The same core team can cover failed flows, dual-write exceptions, releases, enhancements and environment administration, then expand when a larger initiative needs more capacity.

Show us where the Microsoft process crosses product boundaries.

We will make the starting point clear and bring the right Dynamics, Power Platform and Azure expertise around your team.